![]() Have your parent check their Parent Dashboard to ensure your Jammer account is enabled on both Animal Jam and AJ Classic, having both enabled may be required to comment. The development team is aware and working to resolve this issue. Some players are experiencing the error “Wrong Username or Password” when trying to log into the Daily Explorer. The alpha barber shop is working on adjustments to their trimmers and all issues should be resolved soon.When wearing my beard it does not seem to be trimmed accordingly?.Devs are aware and working to resolve the issue.The username will not automatically be applied as expected. When logging in, you'll need to re-enter both username and password.To view the artists name please click on the masterpiece and view their name on the masterpiece while zoomed in.The team is working to resolve this issue.Masterpieces are currently not displaying artists names when viewed in den mode.We are working to resolve the issue and have those out of this world effects on your items!.Galaxy Potion does not make noticeable changes on some types of items.You can play as the animal incognito style until our team resolves the issue.Fast foodies and Falling Phantoms is showing some Animals as a silhouette instead of actual animal.Our team is aware and will notify when this option is available again Players are currently unable to purchase additional inventory.Additional Den inventory purchase currently unavailable.Legendary Eagle animation in shop can freeze when toggling bundle too fast.Randomize does not change the third color on Legendary Eagles.Legendary Eagle's swooped in and you may experience the following issues that our team is working to resolve.Our team is checking in at Phantom Dimension to see what the Phantoms are up too.Currently when the potion is activated the ghost potion only shows the effect on the floor underneath the animal not on the entire animal.Ghost Potion seem to have lost some of it's spooktacular effects.In the meantime, don't worry too much - there are a few more than the necessary amount of collectible items in the Pack Run, so you can still get a perfect score for your Pack.Our developers are looking into the issue to find a solution!. ![]() Sometimes the items we collect in Pack Runs can get a little over-enthusiastic, and hide in places players can't reach.There are items I can't reach in my Pack Run!.The Alphas will work to secure the boundaries of Mt.Shiveer, and a few Jammers have slipped into the waters below. My Animal's head is tilted or upside down! Everyone is seeing clearly now!.Pet Token is now able to be purchased by the Pet Adoption Machine again.PetSitter Pro Timer is back to calculating the correct minutes.Sapphire Membership Purchasing Option is currently unavailable.Sapphire Potion Drop not awarding Sapphires.This may cause unexpected issues while playing Animal Jam." Please be patient while we search for a solution." or "There seems to be a problem with your device's connection to the internet. Resolved through updating to 85.1.13 Log in error "There was a problem logging into the game.Galaxy Box Super Box now will be available until May 10th! We appreciate your patience while we resolved the reported issue.Can't decide on 2 colors? Choose 3 different colors on your chameleon!.Chameleon early access is ready for you in the sapphire shop.Materials on back items are now appearing as they should to create that perfect look.Be sure to go and try again should it have been causing you issues in the past: Thanks to your reports, these bugs have recently been resolved by our team. ![]() If you are experiencing one of the below bugs, please try the listed workarounds (if any) and have patience as our team works to find a fix for these errors. This is a list of BUGS and ISSUES that our team is aware of and working on, as of.
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